Refund Policy

Last Updated: 05 Nov, 2023

Thank you for choosing LearnwithEJ.com. for your digital product needs. We take great pride in our products and want you to be completely satisfied with your purchase. Please read our refund policy carefully.

1. Eligibility for Refund

  • We offer refunds for digital products within 7 days from the date of purchase.
  • To be eligible for a refund, you must have a valid reason for dissatisfaction with the product. Valid reasons may include:
    • Technical issues that we are unable to resolve.
    • The product is not as described.
    • Same Product is ordered twice from the same account.
  • Refunds will not be provided for reasons such as “change of mind” or “no longer needed.”

2. How to Request a Refund

To request a refund, please follow these steps:

  • Contact our customer support team at [email address] within the eligible refund period, providing the following information:
    • Your order number.
    • Your name and contact information.
    • A detailed explanation of the issue and the reason for the refund request.
  • We may ask for additional information, such as screenshots or error reports, to better understand the issue.

3. Refund Process

  • We will review your refund request within 7 business days.
  • If your refund request is approved, we will process the refund to the original payment method used for the purchase.
  • You will receive an email confirmation once the refund has been processed.

4. Exceptions

  • We reserve the right to deny a refund if we determine that the issue is due to user error or misuse of the product.
  • No refunds will be provided for products that have been successfully downloaded and used.

5. Contact Information

If you have any questions about our refund policy or wish to request a refund, please contact our customer support team at contact@learnwithej.com.

6. Changes to Refund Policy

Scabdap Digital Solution Pvt. Ltd. reserves the right to update and modify this refund policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

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